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The error is BCI2000 link to neuroscan

Posted: 08 Apr 2021, 22:47
by lijing
When I use the latest version of BCI2000 to connect to scan4.5, BCI2000 has been stuck in the state of requesting connection. But when I use the 3.03 version of BCI2000, it can connect normally. Signal source module is NeuroscanClient, signal processing module is DummySignalProcessing, application module is FeedbackDemo.

Re: The error is BCI2000 link to neuroscan

Posted: 10 Apr 2021, 08:12
by mellinger
Hi,

what do you mean by "latest version"? A download from the BCI2000 website, or did you compile from source?

--Juergen

Re: The error is BCI2000 link to neuroscan

Posted: 11 Apr 2021, 06:29
by lijing
I've tried both. One download from BCI2000 wensite is BCI2000 Binary, another one download from SVN for compling.

Re: The error is BCI2000 link to neuroscan

Posted: 12 Apr 2021, 12:32
by mellinger
Unfortunately, we don't have a Neuroscan amplifier nor the Scan4.3 software available to test.
We can do remote debugging, if you agree, using Google Remote Desktop. Let us know your location so we can pick a time that is convenient for both of us.

Regards,
Juergen

Re: The error is BCI2000 link to neuroscan

Posted: 09 Aug 2021, 22:50
by lijing
Sorry, it took so long to reply. I was anxious to carry out the experiment and used the old version of bci2000. I'm in China. You can choose a suitable time.

Re: The error is BCI2000 link to neuroscan

Posted: 10 Aug 2021, 12:51
by mellinger
I'm in Germany. 19:00 your time tomorrow will fit me well.

Re: The error is BCI2000 link to neuroscan

Posted: 11 Aug 2021, 03:11
by lijing
Is it 19:00, August 11, 2021 Beijing time?
About three hours later?

Re: The error is BCI2000 link to neuroscan

Posted: 11 Aug 2021, 05:09
by mellinger
Yes, that is what I suggested. But we may start now if it fits you.

Re: The error is BCI2000 link to neuroscan

Posted: 11 Aug 2021, 05:28
by lijing
Our Google Remote Desktop code is 1994 0502 7716.
What happened? Was the connection accidentally disconnected?

Re: The error is BCI2000 link to neuroscan

Posted: 11 Aug 2021, 06:33
by mellinger
I accidentally pressed the "back" button in my browser, sorry.

Re: The error is BCI2000 link to neuroscan

Posted: 11 Aug 2021, 06:57
by mellinger
On the Neuroscan site, I found a FAQ document (http://compumedicsneuroscan.com/wp-cont ... n-FAQs.pdf) that mentions Scan 4.5.1 hotfix 2 to be downloaded here:
https://www.dropbox.com/s/6kmhvrgd98qdv ... 2.exe?dl=0

Did you install Scan 4.5.1 hotfix 2? If not, does the problem persist after installing it?

Re: The error is BCI2000 link to neuroscan

Posted: 11 Aug 2021, 07:24
by mellinger
I added a parameter RequestExtendedInformation which is off by default. So the issue should be solved for you.
Thank you for reporting.

Re: The error is BCI2000 link to neuroscan

Posted: 15 Aug 2021, 09:52
by lijing
After installing scan 4.5.1 hotfix 2, the problem still exists.
After updating bci2000, the problem is solved.
Thank you for your help.

Re: The error is BCI2000 link to neuroscan

Posted: 16 Aug 2021, 05:40
by mellinger
Thanks for the information, and best regards,
Jürgen